Shipping Method : In order to optimize our new worldwide logistic feature, we provide various delivery services based on destination regions. All products will be shipped directly from HypA studio in Taiwan. If you have any query regarding your shipping, please contact us.

 Worldwide
EMS (3-7 Days)

 Japan / South Korea
OCS国際輸送 (2-4 days)

OCSはパスポートの英語名を記入するためにのみ利用可能です。 情報が他の言語で入力されている場合は、デフォルトでEMS Expressになります。

 Taiwan / Hong Kong / China / Macau / Singapore
S.F. Express (1-4 Days)

We hope you really like everything you ordered from here, but if there is something wrong, you have 7 days to send the goods back to us.

-Please be sure to apply for a return with us through the CONTACT US webpage or e-mail, within 7 days after you confirm receipt of the goods. We will perform a full refund after review within 7-14 days after receiving your item.

-HypA currently does not provide exchange services. We recommend that you return the full amount and place an order for your favorite products as soon as possible.

-To ensure that you are eligible for return, your items must be unwashed and in the same condition (with labels and original packaging) when they are received. If there is damage or traces of use, the refund amount will be deducted according to the degree of condition.

-The shipping cost will be borne by the customer, and the shipping cost of the original order will be returned when refunding.

*Customs Note : Taxes and additional handling fees may be charged when your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.